• Orders with ALLERGY ALERTS, Should be dealt with seriously, and since we have no way of including it in our Sweetgreen online orders, we will have to escalate as Merchant Refused and Document in your notes very clearly.
  • (Update 03/22/2017)
  • Any Items that are not available on Sweetgreen's online ordering menu but have Been ordered by the customer should be marked as NEED SUB
  • So long as the topping is available, the regular/premium distinction need not be minded, just proceed.
  • (Updated:01/19/2017 )
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